Fast Shipping
Enjoy reliable delivery services designed to bring your favorite AADI RUGS products safely and conveniently from our collection to your doorstep.
Returns & Refunds
Shop confidently with AADI RUGS through our simple return process, designed to make eligible returns and refunds clear, convenient, and hassle-free.
Secure Payment
Complete your purchase confidently with secure payment options, providing a smooth and protected checkout experience whenever you shop for rugs at AADI RUGS.
Order Tracking
Stay informed about your AADI RUGS order with convenient tracking updates, helping you follow your purchase from dispatch through delivery directly to your doorstep.
Frequently Asked Questions
Orders & Purchases
How Can I Place An Order?
How Can I Place An Order?
Browse the AADI RUGS collection, select your preferred rug, choose the required variant or size, and add it to your cart. Proceed to checkout, enter your details, select payment, and complete your purchase securely.
Can I Track My Order?
Can I Track My Order?
Yes, you can track your AADI RUGS order after it has been dispatched. Tracking details will be shared through your order confirmation or shipping notification, allowing you to follow your package until it reaches your delivery address.
Can I Change My Order Details?
Can I Change My Order Details?
If you need to change your order details, contact AADI RUGS as soon as possible after placing your order. We will try to assist, but changes cannot always be guaranteed once your order has entered processing or shipping.
Are All Rugs Available Online?
Are All Rugs Available Online?
Most AADI RUGS collections available for purchase can be viewed and ordered through our online store. Product availability may change based on stock levels, so we recommend checking the product page before completing your purchase.
Returns & Refunds
What Is Your Return Policy?
What Is Your Return Policy?
Eligible products can generally be returned within the specified return period, provided they remain unused, clean, undamaged, and in suitable condition. Please review our Returns & Refunds policy for complete eligibility requirements and applicable exclusions.
How Do I Start A Return?
How Do I Start A Return?
To start a return, contact AADI RUGS with your order number, product details, and reason for return. Our team will review your request and provide the appropriate return instructions before you send the product back.
Can I Exchange a Purchased Rug?
Can I Exchange a Purchased Rug?
Eligible rugs may be exchanged depending on product availability and the applicable return conditions. Contact AADI RUGS with your order information and preferred replacement product, and our team will explain the available exchange options.
How Long Do Refunds Usually Take?
How Long Do Refunds Usually Take?
After an approved return is received and inspected, the refund will be processed through the original payment method where applicable. Your bank or payment provider may require additional time before the refunded amount appears in your account.
Shipping & Tracking
How Long Does Shipping Usually Take?
How Long Does Shipping Usually Take?
Shipping times depend on your delivery location, product availability, order processing, and selected shipping method. Estimated delivery information will be provided during checkout or after ordering, while unexpected carrier delays may occasionally affect the final delivery date.
Do You Offer Express Shipping Options?
Do You Offer Express Shipping Options?
Express or expedited shipping may be available for selected locations and products. Available shipping methods, costs, and estimated delivery times will be displayed during checkout, allowing you to select the option that best suits your delivery requirements.
Can I Change My Shipping Address?
Can I Change My Shipping Address?
Contact AADI RUGS immediately if you need to change your shipping address. We will make reasonable efforts to update the information before dispatch, but address changes may not be possible after the order has already shipped.
What If My Package Arrives Damaged?
What If My Package Arrives Damaged?
If your package arrives damaged, please photograph the product and packaging before disposing of anything. Contact AADI RUGS promptly with your order details and photographs so our team can review the issue and provide appropriate assistance.