Welcome to AADI RUGS. These Terms & Conditions govern your access to and use of the AADI RUGS website, www.aadirugs.com, and your purchase of rugs and related products through our online store.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or making a purchase.

1. Website Use

You may use the AADI RUGS website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our website, systems, or accounts.
• Interfere with website functionality or security.
• Copy or misuse website content without permission.
• Introduce harmful software, code, or other malicious material.
• Use our website in a way that may damage or disrupt our services.

AADI RUGS reserves the right to restrict or terminate access to the website where misuse, fraudulent activity, or violation of these terms is identified.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, dimensions, patterns, materials, and other product information displayed on our website are accurate and helpful.

However, actual product colors and appearance may vary slightly depending on your device, monitor settings, lighting, photography conditions, and display technology.

Handcrafted and hand-tufted rugs may also have natural variations in texture, pile, pattern, color, and finish. Such variations may be part of the character of handcrafted products and should not automatically be considered defects.

Customers are encouraged to review product descriptions, available sizes, specifications, care information, and other details carefully before placing an order.

3. Product Availability

All products are subject to availability.

AADI RUGS reserves the right to modify, discontinue, limit, or update product availability, designs, specifications, and collections at any time without prior notice.

If a product becomes unavailable after an order has been placed, we may contact you to discuss an appropriate solution. Where applicable, the order may be cancelled and an eligible refund may be issued.

4. Prices and Payments

Product prices displayed on the AADI RUGS website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, or other costs will be displayed during the checkout process where applicable.

Payments must be completed using the payment methods available at checkout. Payment must be successfully authorized before an order can be processed.

AADI RUGS uses secure payment processing services to help protect payment transactions. We do not intentionally store complete payment card details on our own systems.

We reserve the right to correct pricing, product description, promotional, or display errors. If an obvious error affects an order, we may contact the customer and, where necessary, cancel the affected order and provide an appropriate refund.

5. Orders and Order Confirmation

After you place an order, you may receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been finally accepted if:

• The product becomes unavailable.
• Payment cannot be successfully verified.
• Incorrect pricing or product information was displayed.
• Additional information is required.
• Fraudulent or unauthorized activity is suspected.

AADI RUGS may contact you if additional information is required to process or verify your order.

Customers are responsible for providing accurate billing, shipping, contact, and delivery information when placing an order.

6. Custom and Personalized Orders

AADI RUGS may offer custom rug solutions, including customized sizes, colors, designs, shapes, patterns, or other specifications where available.

Customers are responsible for reviewing and approving custom requirements before production begins.

Because customized rugs are produced according to individual customer requirements, they may be subject to different cancellation, return, exchange, or refund conditions. Any applicable conditions will be communicated before or during the custom-order process.

7. Shipping and Delivery

AADI RUGS offers shipping services according to the options and conditions displayed on the website or during checkout.

Our current standard processing and delivery information is:

• Handling Time: Approximately 9–10 business days
• Estimated Delivery: Approximately 8–9 business days after dispatch, depending on the destination and shipping service

We may use established shipping carriers, including DHL and FedEx, where appropriate.

Delivery estimates are provided as general estimates and may be affected by carrier delays, customs procedures, weather, holidays, incorrect addresses, remote locations, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping and delivery information.

For complete shipping information, please review our Shipping & Delivery Policy.

8. Returns, Refunds and Exchanges

AADI RUGS offers a 30-day return period for eligible products, subject to the conditions stated in our Returns & Refunds Policy.

Eligible products must generally be returned in the required condition and within the applicable return period.

We may provide refunds, exchanges, or other resolutions according to the applicable return conditions.

Certain products, including customized or personalized rugs, may have different return conditions where clearly communicated before purchase.

For complete information about eligibility, return procedures, refunds, and exchanges, please review our Returns & Refunds Policy.

9. Promotions and Discounts

AADI RUGS may occasionally offer promotional discounts, special offers, free-shipping promotions, or other marketing campaigns.

Promotional offers may have specific terms, eligibility requirements, validity periods, product exclusions, or usage limits.

Unless specifically stated otherwise, promotions cannot be combined with other offers.

AADI RUGS reserves the right to modify or withdraw promotional offers where permitted.

10. Intellectual Property

All content available on the AADI RUGS website, including the AADI RUGS name, logo, photographs, product images, product descriptions, graphics, text, page layouts, design elements, and other materials, is owned by AADI RUGS or used with appropriate rights or permission.

You may not copy, reproduce, distribute, modify, publish, display, sell, or commercially use our website content without prior written permission.

Unauthorized use of our intellectual property may result in appropriate legal action where permitted by applicable law.

11. Third-Party Services

Our website may use third-party services to support our business operations, including Shopify, payment processors, shipping companies, analytics services, communication platforms, and other technology providers.

These third-party providers may operate under their own terms, conditions, and privacy policies.

AADI RUGS is not responsible for the independent policies or practices of third-party services that we do not control.

12. Website Availability

We aim to keep the AADI RUGS website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

Temporary interruptions may occur due to maintenance, updates, technical problems, hosting issues, security measures, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, AADI RUGS will not be responsible for losses resulting from circumstances outside our reasonable control, including carrier delays, customs delays, website interruptions, technical failures, natural events, or unauthorized third-party activity.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

AADI RUGS may update or modify these Terms & Conditions from time to time to reflect changes in our business, website, services, products, or applicable requirements.

Updated Terms & Conditions will be posted on this page with a revised effective date.

Your continued use of the website or placement of an order after updated terms are posted constitutes acknowledgment of the revised terms to the extent permitted by applicable law.

15. Governing Law

These Terms & Conditions are intended to be interpreted in accordance with applicable laws and regulations.

Any disputes relating to the use of our website or purchase of our products will be handled in accordance with applicable legal requirements and the appropriate jurisdiction.

16. Contact Us

If you have questions regarding these Terms & Conditions, your order, or any of our website policies, please contact AADI RUGS:

AADI RUGS
Email: info@aadirugs.com
Phone: +91 63061 42953
Website: www.aadirugs.com
Address: Khamhria, Bhadohi 221306, Uttar Pradesh, India

By using the AADI RUGS website or placing an order, you acknowledge that you have read and understood these Terms & Conditions.